Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a tour or service
• Submit feedback or contact us

This information may include:

• Name, email address, phone number, and mailing address
• Passport details (for tour bookings)
• Date of birth
• Emergency contact information
• Payment information
• Travel preferences and medical information (allergies, disabilities, etc.)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you view
• Date and time of your visit

We may use the information we collect for various purposes, including:

• Processing and confirming your tour bookings
• Processing payments and preventing fraud
• Providing customer support and responding to inquiries
• Sending administrative information, such as updates to our terms, conditions, and policies
• Sending promotional emails about new tours, special offers, or other information we think you may find interesting
• Personalizing your experience and delivering content relevant to your interests
• Improving our website, products, and services
• Administering contests, promotions, surveys, or other site features
• Analyzing usage patterns and trends

We may share your information with:

• Service providers and third parties who perform services on our behalf (such as hotels, transportation providers, and activity operators) to fulfill your bookings
• Marketing partners and affiliates who offer products or services that may be relevant to you
• Legal authorities when required by law or to protect our rights, privacy, safety, or property, or that of our customers or others
• Business partners in the event of a corporate transaction, such as a merger, acquisition, or sale of assets

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described above.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Understand and save your preferences for future visits
• Compile aggregate data about site traffic and site interactions
• Improve our website and provide better service

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

Our website may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Using secure server technology (SSL)
• Limiting access to your information to authorized personnel only
• Regularly reviewing our information collection, storage, and processing practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our policies.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

If you are a parent or guardian and you believe we have collected information about your child, please contact us immediately.